Terms of Service

Agreement to Terms

By accessing or using CircleCare, a service provided by Maple Ridge LLC (“Maple Ridge,” “CircleCare,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Eligibility

You must be at least 18 years of age to use CircleCare. By using CircleCare, you represent that you are 18 or older and that you meet these requirements.

Description of Service

CircleCare is a mobile and web application that helps families coordinate caregiving responsibilities for aging parents. We provide tools for task management, communication, and coordination among family members.

User Accounts

You are responsible for maintaining the security of your account and for all activities that occur under your account. You must provide accurate information when creating an account. You agree to notify us immediately of any unauthorized use of your account.

User Content

You retain ownership of any content you submit to CircleCare, including tasks, notes, and other information (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and share your User Content solely to provide and improve our services.

You are solely responsible for your User Content. You represent that you have all necessary rights to submit such content and that it does not violate any third-party rights or applicable laws.

When you enter information about a care recipient or other family members — including health-related information such as medications, appointments, or medical conditions — you represent that you have that person's consent, or the legal authority (for example, as a family caregiver or authorized representative), to record and share that information with the members of your care circle.

Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Share content that is harmful, offensive, or violates others' rights
• Attempt to access other users' accounts or data
• Interfere with the proper functioning of the service
• Reverse engineer, decompile, or attempt to extract source code
• Use automated means to access the service without permission
• Transmit viruses, malware, or other harmful code

Subscription and Payment

Some features require a paid subscription. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. If you subscribed in the iOS or Android app, you can cancel anytime through your app store settings. If you subscribed on the web, you can cancel anytime from your account settings at my.circlecare.app.

Prices are subject to change with notice. How your payment is processed depends on where you subscribed. Subscriptions purchased inside the iOS or Android app are processed by the Apple App Store or Google Play Store, and their respective terms apply. Subscriptions purchased on the web at my.circlecare.app are processed by our payment processor, Stripe, through RevenueCat, and their terms apply to that transaction. We never receive or store your full card details.

Refunds

If you purchased your subscription in the iOS or Android app, refund requests are handled by the Apple App Store or Google Play Store in accordance with their policies, and we cannot process those refunds directly. Please contact the respective app store.

If you purchased your subscription on the web at my.circlecare.app, we handle refund requests ourselves. Contact us at legal@circlecare.app and we will review your request and, where a refund is issued, return it to your original payment method.

If you are not sure where you subscribed, or you believe you are entitled to a refund, reach out to us at legal@circlecare.app and we will help you sort it out.

Intellectual Property

CircleCare and its content, including but not limited to software, design, text, graphics, and logos, are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

Termination

You may terminate your account at any time by deleting it through the app settings. We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion.

Upon termination, your right to use the service will immediately cease. Provisions that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

Disclaimer of Warranties

CircleCare is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, CircleCare and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill, arising from your use of the service.

Our total liability for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless CircleCare and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any rights of another party.

Medical Disclaimer

CircleCare is not a medical service and does not provide medical advice, diagnosis, or treatment. The app is intended for coordination purposes only. Always consult qualified healthcare professionals for medical advice. Never disregard professional medical advice or delay seeking it because of something you have read or coordinated through CircleCare.

Dispute Resolution

Any dispute arising from these Terms or your use of CircleCare shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved within 30 days, you agree that any legal action shall be brought exclusively in the state or federal courts located in Texas, and you consent to the jurisdiction of such courts.

You agree to waive any right to participate in a class action lawsuit against CircleCare.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, war, terrorism, labor disputes, power outages, or internet service failures.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CircleCare regarding your use of the service and supersede any prior agreements.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the “Last updated” date. For significant changes, we will also notify you through the app or by email. Your continued use of the service after changes become effective constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us at legal@circlecare.app.

Other Languages

These Terms of Service are also available in other languages. The translations are provided for convenience:

• Español
• Français
• Français (Canada)
• Deutsch
• Italiano
• Português (Brasil)
• Português (Portugal)